Privacy Policy

Thank you for visiting Columbia Marking Tools. It is important to us here at Columbia Marking Tools that you know how information about you may be utilized. Please take a moment to look over this privacy policy (the "Policy") which we hope will address any questions you may have. We encourage you to contact us any time with questions or feedback.

Information Covered By This Policy
This privacy Policy covers personally identifiable information and other visitor information collected on the Web site (the "Site"). It does not cover information collected by Columbia Marking Tools through any other means.

The Information We Collect And How We Collect It
Columbia Marking Tools collects the following personally identifiable information when customers register with our Site:

-Customer name
-E-mail address
-User ID and password
-Billing address and telephone number
-Shipping address and telephone number
-(if different from billing address)
-Job title
-Federal Tax ID or SSN (DUNS # if an open account)
-Credit card information (optional)
-Other information needed to provide access to the Site's applications or Columbia Marking Tools' provision of products and services to you

When customers purchase products at our Site, we retain information concerning those product purchases. In addition, from time to time, customers or other visitors to our Site may be invited to voluntarily provide personally identifiable or other information and/or participate in one of our voluntary online surveys. (These customers and other visitors are informed of the information we collect and how the information will be used before agreeing to provide this information or participate in these surveys.)

Our email communications will sometimes include "refer a friend" functionality that allows the recipient to forward the email to a peer. In these cases, the referrer's personal information is not disclosed and only the referral's e-mail address is collected.

Cookies and Other Technology Information
A cookie is a small file stored on your computer by a web site to give you a unique ID (each, a "Cookie"). Colubmia Marking Tools uses Cookies to track new visitors to this Site and to recognize customers in order to present more personalized content. Cookies are also used to assist Columbia Marking Tools in customizing Site information or in improving the performance or usability of the Site. IMPORTANT NOTE: If you configure your computer to block or erase Cookies you will not be able to use all or certain parts or features of this Site.

Columbia Marking Tools also contracts with a third party data collection and reporting service ("Third Party Service") to collect and analyze information regarding customers and other Site visitors and their use of the Site. The Third Party Service may store data or use Cookies on Columbia Marking Tool's behalf to collect such information. The Third Party Service is contractually prohibited from using information obtained in the course of providing these services to Columbia Marking Tools in any manner other than solely for Columbia Marking Tools business purposes.

Our site may also use a technology called "tracking pixels". These may also be referred to as "Action Tags", "Clear GIFs" or "Web Beacons". This technology allows us to understand which pages you visit on our site. These tracking pixels allow us to understand the effectiveness of our advertising and marketing and are used to help us optimize and tailor our site for you and other future website visitors.

Setting Your Cookie Preference
You can adjust your computer browser settings so that you are informed when a Cookie is being placed on your browser. You can also set your browser to decline or accept all Cookies. However, you must accept Cookies if you need to access pages on the Site that enable you to review or use your confidential account information. These Cookies are essential for Site administration and security.

How To Set Your Cookie Preference
Newer browsers provide sophisticated controls for accepting or rejecting Cookies, including the ability to notify you when your browser encounters a Cookie at a Web site. Refer to your browser or ISP's help feature to find out more about how to set these controls.

Information Use And Sharing
The information that Columbia Marking Tools collects from the Site is used primarily for improving the Site and to notify our customers of updates to the Site. The collected information is also used to describe Site traffic patterns to vendors who are interested in knowing who is viewing their offerings. Columbia Marking Tools may offer you during your registration on this Site, or through future e-mail, the opportunity to receive offers and information about products and services that Columbia Marking Tools believes may be of interest to you. If you do not want to receive any of these offerings or information, you may opt out from such receipt at any time by following the "opting out" procedures listed below.

Sharing Information with Third Parties
From time to time, Columbia Marking Tools provides personally identifiable information, such as customers' or other Site visitors' product purchases and Site browsing patterns, to vendors who are interested in knowing who is viewing their offerings.

Columbia Marking Tools occasionally makes personally identifiable information, such as customers' or other Site visitors' names and addresses, available to reputable companies and organizations whose products and services might be of interest to you.


Opting Out
At Columbia Marking Tools, the choice is in the hands of our customers. You may have your personally identifiable information removed from Columbia Marking Tools' internal distribution and Columbia Marking Tools' future distribution to unaffiliated third parties at any time by simply choosing to OPT OUT. You may also OPT OUT if you do not want to receive e-mail commercial advertisements or promotions from us in the future. In order to OPT OUT for any of these purposes, use any of the methods listed below. When corresponding, customers should please also include their Columbia Marking Tools account number.

Email us:
Toll-free Customer Service: 1-800-469-6275
Fax: 586-949-8401

Access to, updating or deletion of collected information
Upon written or e-mail request, Columbia Marking Tools will provide to visitors the ability to correct or update their contact information. Customers shall be responsible for keeping their contact information current and accurate and may do so by checking and, if necessary, modifying their profile..

Making sure our customers feel secure is a top priority at Columbia Marking Tools. Columbia Marking Tools is committed to our customer's needs and is continually working toward setting and improving the security of our Site. currently uses a 128-bit SSL (secure socket layer) for the encryption of transactions on its web site. It encrypts all of your personal information, including credit card number, name, and address. Please remember, however, that you are responsible for maintaining the secrecy of your user IDs and passwords and absolute security on the Internet cannot be guaranteed.

Third Parties
This Policy covers only information received or collected by Columbia Marking Tools via the Site. The Site may contain links to the web sites of third parties. The third party web sites that may be accessed from the Site have separate privacy, data collection, data transfer and e-mail policies. Although Columbia Marking Tools is interested in customer feedback regarding these links, it is not responsible for the privacy practices, security or content of any of them, or for any events that occur as a result of using these links or visiting any of the web sites of third parties.

By your use of this Site, you consent to this Policy. Columbia Marking Tools reserves the right to change this Policy at any time. All changes will be posted on this page. Your continued use of the Site will constitute your acceptance of such changes. Check back regularly for updates to this Policy and the latest privacy policy information.


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